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Terms and Conditions - Reseller
Agreements
These Terms
and Conditions govern the Reseller Agreement entered
into between Pacnet Internet (HK) Limited ("Party A") and its
appointed Reseller ("Party B").
Whereas:
- A. Party A is engaged in the business
of providing Internet services;
- B. Party B has experience in marketing
similar services;
- C. Party A wishes to liaise with
Party B, subject to the terms set out in the Agreement;
- D. Party A is acting as the Internet
Service Provider of Party B's customers' Internet
related projects.
It is hereby
agreed as follows:
- Definitions
In these
Terms and Conditions for Reseller Agreements, unless
the contrary intention appears, the following definitions
will apply:
- "Agreement" Means these Terms
and Conditions for Reseller Agreements together
with the Reseller Agreement entered into for the
marketing of Pacnet Internet (HK) Limited's Service;
- "Commencement Date" Means the
start date of the Agreement and so specified in
the Reseller Agreement;
- "Commission" Means the amount
payable to Party B pursuant to the Reseller Agreement;
- "Confidential Information"
Means the confidential information of a Party
which relates to the subject matter of the Agreement
and includes:
- confidential information
relating to Party A or its clientele;
- information relating to
the personnel, policies or business strategies
of Party A;
- the Service specifications;
- information relating to
the terms of the Agreement;
- "End User" Means a customer
or potential customer identified by Party B;
- "End User Agreement" Means
a written agreement, in the format provided by
Party A, to be entered into between an End User
(who/which is introduced by Party B) and Party
A;
- "Force Majeure" Means
circumstances beyond the reasonable control of
the Parties and which results in a Party being
unable to observe or perform on time an obligation
under the Agreement. Such circumstances shall
include but shall not be limited to:
- acts of God, lightning
strikes, earthquakes, floods, droughts, storms,
tempests, mud slides, washaways, explosions,
fires and any natural disaster;
- acts of war, acts of public
enemies, terrorism, riots, civil commotion,
malicious damage, sabotage and revolution;
- "Initial Term" Means the period
of the Agreement and so specified in the Reseller
Agreement;
- "Intellectual Property Rights"
Means copyright, trademark, design, patent, parallel
importation, semiconductor or circuit layout rights;
- "Order" Means the standard
Party A application form, including the End-User
Agreement, in the format provided by Party A;
- "Party" Means either Party
A or Party B as the context dictates;
- "Reseller Agreement" Means
the Reseller Agreement that stipulates the specific
terms and conditions in relation to the business
arrangement entered into between Party A and Party
B, for which these Terms and Conditions for Reseller
Agreements will serve as an addendum to;
- "Service" Means Party A services
described in the Reseller Agreement;
- "Territory" Means the Hong
Kong Administrative Region
- Interpretation
In these
Terms and Conditions for Reseller Agreements, unless
the contrary intention appears:
- the clause headings are for
convenient reference only and have no effect in
limiting or extending the language of the provisions
to which they refer;
- a cross reference to a clause
number is a reference to its subclauses;
- words in the singular number
include the plural and vice versa;
- words importing a gender include
any other gender;
- a reference to a person includes
a partnership and a body, whether corporate or
otherwise;
- a reference to a clause is
a reference to a clause or subclause of these
Terms and Conditions for Reseller Agreements;
- a reference to a subclause
is a reference to a subclause of the clause in
which that reference is made;
- where a word or phrase is given
a particular meaning, other parts of speech and
grammatical forms of that word or phrase have
corresponding meanings;
- a reference to the Reseller
Agreement includes a reference to any part of
the Reseller Agreement which is not physically
annexed to this Terms and Conditions for Reseller
Agreements but which is incorporated by reference;
- the recitals to these Terms
and Conditions for Reseller Agreements do not
form part of these Terms and Conditions;
- monetary references are references
to Hong Kong currency.
- Commencement Date and Term
- The Agreement shall remain
in force from the Commencement Date until the
expiry of the Initial Term.
- Subject to subclause 3, the
Agreement may be renewed at the sole discretion
of Party A for a subsequent term of a similar
duration to the Initial Term. Party B shall provide
at least thirty (30) days notice in writing prior
to the expiry of the Initial Term if it wishes
to renew the Agreement pursuant to this subclause.
- Renewal of the Agreement pursuant
to subclause 2 is subject to the consent of Party
A, which consent shall not be unreasonably withheld.
Notwithstanding the foregoing, Party A may require
an adjustment of the Commission as a condition
of providing its consent to a renewal.
- Scope of this Agreement
- Party A hereby permits Party
B to promote, and to solicit Orders for, the Service
within the Territory.
- The permission is non-exclusive
and in no way limits Party A's right to market
the Service within the Territory, either directly
or through other third parties.
- Obligations of Party B
- Party B shall:
- use its best endeavours
to promote the Service in the Territory. Such
promotion shall include demonstration of the
Service to End-Users and advertising of the
Service at Party B's own expense;
- obey and comply with all
ordinances, regulations, bye-laws, rules and
requirements of any Governmental or other
competent authority relating to Party B's
obligations and duties under this Agreement;
- act diligently as a promoter
in respect of the Service;
- act in good faith at all
times towards Party A and provide such assistance
and co-operation as practicable upon request
by Party A;
- as soon as practicable,
upon Party A's request, provide any information
sought by Party A regarding which might reasonably
be considered relevant to Party A's marketing
strategy or Party A's future promotion and
supply policy; and
- Except as otherwise provided
in the Agreement, Party B shall bear its own expenses
associated with the promotion of the Service pursuant
to the Agreement.
- Any advertising or promotion
undertaken by Party B shall at all times fairly
and accurately represent the Service and shall
comply with any reasonably directions as to content
or format that Party A may from time to time give
to Party B. Without limiting the foregoing, Party
B will familiarise itself with, and observe, all
relevant laws regarding fair trading and trade
practices.
- Party B shall maintain sufficient
resources, including personnel familiar with the
Service, in order to fulfil Party B's responsibilities
under the Agreement.
- Responsibilities of Party A
- Party A shall, if requested
by Party B or if otherwise considered necessary
by Party A, provide Party B or its employees with
such training in the use of the Service as Party
A considers necessary to enable Party B to market
the Service.
- Party A shall provide
Party B from time to time with current information
regarding:
- the use of the Service;
and
- other technical information
concerning the access of the Service.
- Party A does not warrant that
training or information provided pursuant to this
clause is sufficient to enable Party B or its
personnel to adequately respond to all queries
and concerns raised by an End-User. Party B acknowledges
its responsibility to refer to Party A as necessary
queries or concerns raised or expressed by an
End-User which Party B is unable to answer.
- Party A shall, in addition
to any other obligation arising under the Agreement,
provide Party B with such assistance, training,
sales aids, briefings and materials as are specified
in the Reseller Agreement.
- Use of Service
Without
limiting subclause 1, Party B shall not use the
Service other than for purposes of :-
- marketing the Service to End-Users;
and
- performing its obligation under
the Agreement.
- Orders
- In order to complete a sale,
Party B must arrange for the End-User to submit
a signed Order, including a signed End-User Agreement
directly to Party A.
- Party B shall inform End-Users
that all Orders are subject to acceptance by Party
A at Party A's sole discretion.
- All Orders accepted by Party
A shall be invoiced by Party A directly to the
End-User and all payments shall be made by the
End-User directly to Party A.
- Party B must bring to the attention
of End-Users all relevant contractual terms associated
with the Order.
- Party A shall, at its complete
discretion, decide whether or not to accept such
an Order in whole or in part. Party A shall inform
Party B of any decision to reject all or part
of such an Order.
- Commission
- Party A shall, within the time
frame as stipulated under the Commission and Payment
Terms in the Reseller Agreement, pay to Party
B the Commission applicable to each Order as accepted
by Party A.
- Party A is not liable to make
payment of the Commission until full payment has
been received from the End-User.
- In the event that Party A repays
any money, or cancels or credits a sale to an
End-User in respect of the service provided by
Party B for any reason, the Commission paid to
Party B in respect of that money shall be debited
to the account of Party B and deducted from any
future entitlement to Commission.
- Status of Party B
- Party B is not a partner or
agent of Party A and does not have the power or
authority, directly or indirectly or through its
servants or agents, to bind Party A to any agreement
with a Customer or other third party or otherwise
to contract, negotiate or enter into a binding
relationship for or on behalf of Party A.
- Party B shall observe
fiduciary obligations to Party A in relation to:
- all property of Party A
in Party B's possession;
- any moneys owing by Party
B to Party A; and
- all Confidential Information.
- Confidentiality
- A Party shall not, without
the prior written approval of the other Party,
disclose the other Party's Confidential Information.
- A Party shall not be in breach
of subclause 1 in circumstances where it is legally
compelled to disclose the other Party's Confidential
Information.
- Each Party shall take all reasonable
steps to ensure that its employees and agents,
and any sub-Contractors engaged for the purposes
of the Agreement, do not make public or disclose
the other Party's Confidential Information.
- This clause shall survive the
termination of the Agreement.
- Indemnity
- Party B releases and indemnifies
Party A, its servants and agents against all actions,
claims and demands (including the cost of defending
or settling any action, claim or demand) which
may be instituted against Party A arising out
of a breach of the Agreement by Party B or the
negligence of Party B, its agents, employees or
sub-Contractors or of any other person for whose
acts or omissions Party B is vicariously liable.
- Party B releases and indemnifies
Party A against any action, claim or demand by
Party B's servants, employees or agents or their
personal representatives or dependants arising
out of the performance of the Agreement.
- Termination
- Without prejudice to any other
rights Party A may have under the Agreement or
at law, Party A may terminate the Agreement immediately
by notice in writing if Party B is in breach of
any term and such breach is not remedied within
thirty (30) days of written notice by Party A.
- Party A may terminate the Agreement
immediately upon notice in writing to Party B
if Party B becomes or threatens to become or is
in jeopardy of becoming subject to any form of
insolvency administration.
- Notwithstanding anything to
the contrary contained in the Agreement, both
parties agree that either party ("notifying party")
shall be entitled to terminate the Agreement upon
giving not less than one (1) month's notice in
writing to the other party provided that the notifying
party has observed and performed the obligations
and conditions herein contained in full.
- If notice is given to
Party B to terminate the Agreement pursuant to
this clause, Party A may, in addition to terminating
the Agreement:
- recover any of Party A's
property and all related data, documentation
and records retained by Party B pursuant to
this Agreement;
- recover from Party B the
amount of any loss or damage sustained as
a result of the termination;
- be regarded as discharged
from any further obligations under the Agreement;
and
- pursue any additional or
alternative remedies provided by law.
- Upon termination of the Agreement,
Party B shall provide all reasonable assistance
which Party A considers necessary to enable the
transfer of Party A's property (including the
Materials) and all related data, documentation
and records to Party A or a third party nominated
by Party A, at no additional charge.
- Force Majeure
- Neither Party shall be liable
for any delay or failure to perform its obligations
pursuant to the Agreement if such delay is due
to Force Majeure.
- If a delay or failure of a
Party to perform its obligations is caused or
anticipated due to Force Majeure, the performance
of that Party's obligations will be suspended.
- If a delay or failure by a
Party to perform its obligation due to Force Majeure
exceeds sixty (60) days, either Party may immediately
terminate the Agreement on providing notice in
writing to the other Party.
- Sub-Contracts
Party
B shall not sub-contract or otherwise arrange for
another person to perform any part of the Agreement
or to discharge any of its obligations under any
part of the Agreement without the prior written
consent of Party A.
- Conflict of Interest
Party
B warrants that to the best of its knowledge no
conflict of interest exists or is likely to arise
in the performance of its obligations under the
Agreement.
- Entire Agreement
The Agreement
constitutes the entire agreement between the Parties
and supersedes all prior representations, agreements,
statements and understandings, whether verbal or
in writing.
- Assignment and Novation
- The benefit of the Agreement
shall not be assigned by Party B without Party
A's written consent.
- Party A may consent to the
assignment or novation of the Agreement subject
to such conditions as it chooses to impose.
- Waiver
- No right under the Agreement
shall be deemed to be waived except by notice
in writing signed by each Party.
- A waiver by Party A pursuant
to subclause 1 will not prejudice its rights in
respect of any subsequent breach of the Agreement
by Party B.
- Subject to subclause 1, any
failure by Party A to enforce any clause of the
Agreement, or any forbearance, delay or indulgence
granted by Party A to Party B, will not be construed
as a waiver of Party A's rights under the Agreement.
- Party A's Rights
Any express
statement of a right of Party A under the Agreement
is without prejudice to any other right of Party
A expressly stated in the Agreement or arising at
law.
- Survival of Agreement
- Subject to any provision to
the contrary, the Agreement shall ensure to the
benefit of and be binding upon the Parties and
their successors, trustees, permitted assigns
or receivers but shall not ensure to the benefit
of any other persons.
- The covenants, conditions and
provisions of the Agreement which are capable
of having effect after the expiration of the Agreement
shall remain in full force and effect following
the expiration of the Agreement.
- Severability
If any
provision of the Agreement is held invalid, unenforceable
or illegal for any reason, the Agreement shall remain
otherwise in full force apart from such provision
which shall be deemed deleted.
- Governing Law
The Agreement
will be governed by and construed according to the
law of the jurisdiction of the Hong Kong Special
Administration Region.
- Notices
- Notices under the Agreement
may be delivered by hand, by mail (including electronic
mail) or by facsimile to the registered addresses
unless otherwise specified by the parties in the
Reseller Agreement.
- Notice will be deemed
given:
- in the case of hand delivery,
upon written acknowledgment of receipt by
an officer or other duly authorised employee,
agent or representative of the receiving Party;
- in the case of posting,
48 hours after dispatch;
- in the case of facsimile
or electronic mail, at the time of dispatch.
- Pacnet reserves the right
to amend the Agreement as and when necessary.
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