Value Propositions - Why choose Pacnet?
5 key value propositions that drive service quality and customer satisfaction
We are Asia Pacific's leading submarine cable network
Pacnet's EAC-C2C network is the region's largest privately-owned submarine cable system, spaning 36,800 kms between Japan, Korea, Hong Kong, Taiwan, Philippines, Singapore and China. This state-of-the-art cable system features a total design capacity of 10.24 Tbps.
We deliver a next generation core network platform
Pacnet has initiated an upgrade of its integrated EAC-C2C core network platform with ASON (Automatically Switched Optical Network) and GMPLS (Generalized Multi-Protocol Label Switching), which will enable a new set of features such as meshed protection on the optical layer, auto-provisioning and optimized routing of traffic to support latency-sensitive applications such as video and IPTV.
We are all about customer care
Pacnet's customer care for SMEs, and in the Carriers and Enterprise space, has swept customer service awards and industry analysts' recognition across the region. Recent accolades include Asia Pacific Customer Service Recognition of Excellence 2007, Best Contact Center Champion of the Year, 2007 and Best Contact Center Champion at the 2007 CCAS International Contact Center Awards.
We are Asia –and the "on-ramp" to Asia from anywhere in the world
Pacnet operates under a focused business strategy with an emphasis on driving technology innovation and service excellence. As the only independent service provider in the region, Pacnet excels at being nimble, with the ability to quickly react and take advantage of changing market conditions, select the most suitable solution for our customers, and at the best commercial terms. Our independence also means a clear investment and product strategy designed to enhance our capabilities and add value for our customers at all levels of the market.
We have an experienced management team
Pacnet's experience management team combines world-class service quality culture with deep on-the-ground knowledge of the industry and the region to deliver an industry-leading portfolio of products and services to customers.
|
